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ITIL LIFECYCLE STREAM

The ITIL V3 Intermediate Lifecycle stream consists of five individual qualifications or modules, each based on one of the ITIL Service Lifecycle phases, built around the guidance within each of the OGC core ITIL titles:

Service Strategy
Service Design
Service Transition
Service Operation, and
Continual Service Improvement
Each module of the Lifecycle series covers an introduction to the Service Lifecycle, the principles, processes, functions and activities within that stage of the ITIL Service Management Lifecycle, along with technology and implementation considerations.

The Lifecycle modules will expose individuals to essential aspects of Management, Marketing, Operations, and Organization Management useful to appreciate the concerns of their business counterparts within a Service Management context.

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