SIAM

16,000.00

SIAM

Service Integration and Management is a methodology used to manage multiple service providers and to integrate them seamlessly to provide a single business-facing IT organization. The EXIN BCS SIAM Foundation tests a candidate’s knowledge and understanding of the terminology and the core principles.

Category:
Service Integration and Management is a methodology used to manage multiple service providers and to integrate them seamlessly to provide a single business-facing IT organization. The EXIN BCS SIAM Foundation tests a candidate’s knowledge and understanding of the terminology and the core principles.

Key Benefits of SIAM Training and Certification:

Service integration and management (SIAM) is a management methodology that is growing in popularity in today’s complex ITIL sourcing environment. Effective SIAM can help organizations integrate the management of multiple service providers, leading to:

  • Improved customer satisfaction through a more professional approach to service delivery
  • Improved IT services through the use of proven best practice processes
  • Access to better resources and skills
  • Manage multiple supplier effectively
  • Achieving end to end SLA’s
  • Improved service to the customer organization
  • Lower costs through optimization and best of breed services
  • Flexibility and scalability
  • Working effectively in a SIAM organization
  • Articulating the benefits of SIAM
  • Understand process theory and have an awareness of common processes in a SIAM environment
  • Understanding of SIAM tooling and data considerations
  • Strong governance considerations for SIAM

What I Will Learn:

This certification covers themes such as: potential benefits as well as the challenges and risks of implementing Service Integration and Management. The SIAM® certification also includes examples of implementation structures, governance, tooling and data considerations and the common processes used in a SIAM ecosystem.

  • Introduction to Service Integration and Management
  • Service Integration and Management implementation road map
  • Service Integration and Management and its relation to other management practices
  • Service Integration and Management roles and responsibilities
  • Service Integration and Management practices
  • Processes to support Service Integration and Management
  • Service Integration and Management challenges and risks

Certification:

Online Certification Exam will be conducted after the training program. See Exam Details below:

  • Exam Format – Objective Type, Multiple Choice
  • Open Book – No
  • Exam Duration – 1 Hour
  • No. of Questions – 40
  • Passing Criteria – 26 out of 40 (65%)
  • Result – Immediately after the exam
  • Certificate – After 2 business days
  • You should be able to clear the exam easily with good score because:

    • You will get excellent training from the SIAM expert trainers
    • Lot of sample questions will be discussed on each topic throughout the training session
    • Exam preparation session will be there before the actual exam
    • You can expect many questions from the ones which will be discussed during training

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