cxc
Severity: 8192
Message: Creation of dynamic property CI_URI::$config is deprecated
Filename: core/URI.php
Line Number: 102
Backtrace:
File: /home/cognextech/public_html/index.php
Line: 315
Function: require_once
Severity: 8192
Message: Creation of dynamic property CI_Router::$uri is deprecated
Filename: core/Router.php
Line Number: 128
Backtrace:
File: /home/cognextech/public_html/index.php
Line: 315
Function: require_once
Severity: 8192
Message: Creation of dynamic property Frontend::$benchmark is deprecated
Filename: core/Controller.php
Line Number: 83
Backtrace:
File: /home/cognextech/public_html/application/controllers/Frontend.php
Line: 10
Function: __construct
File: /home/cognextech/public_html/index.php
Line: 315
Function: require_once
Severity: 8192
Message: Creation of dynamic property Frontend::$hooks is deprecated
Filename: core/Controller.php
Line Number: 83
Backtrace:
File: /home/cognextech/public_html/application/controllers/Frontend.php
Line: 10
Function: __construct
File: /home/cognextech/public_html/index.php
Line: 315
Function: require_once
Severity: 8192
Message: Creation of dynamic property Frontend::$config is deprecated
Filename: core/Controller.php
Line Number: 83
Backtrace:
File: /home/cognextech/public_html/application/controllers/Frontend.php
Line: 10
Function: __construct
File: /home/cognextech/public_html/index.php
Line: 315
Function: require_once
Severity: 8192
Message: Creation of dynamic property Frontend::$log is deprecated
Filename: core/Controller.php
Line Number: 83
Backtrace:
File: /home/cognextech/public_html/application/controllers/Frontend.php
Line: 10
Function: __construct
File: /home/cognextech/public_html/index.php
Line: 315
Function: require_once
Severity: 8192
Message: Creation of dynamic property Frontend::$utf8 is deprecated
Filename: core/Controller.php
Line Number: 83
Backtrace:
File: /home/cognextech/public_html/application/controllers/Frontend.php
Line: 10
Function: __construct
File: /home/cognextech/public_html/index.php
Line: 315
Function: require_once
Severity: 8192
Message: Creation of dynamic property Frontend::$uri is deprecated
Filename: core/Controller.php
Line Number: 83
Backtrace:
File: /home/cognextech/public_html/application/controllers/Frontend.php
Line: 10
Function: __construct
File: /home/cognextech/public_html/index.php
Line: 315
Function: require_once
Severity: 8192
Message: Creation of dynamic property Frontend::$exceptions is deprecated
Filename: core/Controller.php
Line Number: 83
Backtrace:
File: /home/cognextech/public_html/application/controllers/Frontend.php
Line: 10
Function: __construct
File: /home/cognextech/public_html/index.php
Line: 315
Function: require_once
Severity: 8192
Message: Creation of dynamic property Frontend::$router is deprecated
Filename: core/Controller.php
Line Number: 83
Backtrace:
File: /home/cognextech/public_html/application/controllers/Frontend.php
Line: 10
Function: __construct
File: /home/cognextech/public_html/index.php
Line: 315
Function: require_once
Severity: 8192
Message: Creation of dynamic property Frontend::$output is deprecated
Filename: core/Controller.php
Line Number: 83
Backtrace:
File: /home/cognextech/public_html/application/controllers/Frontend.php
Line: 10
Function: __construct
File: /home/cognextech/public_html/index.php
Line: 315
Function: require_once
Severity: 8192
Message: Creation of dynamic property Frontend::$security is deprecated
Filename: core/Controller.php
Line Number: 83
Backtrace:
File: /home/cognextech/public_html/application/controllers/Frontend.php
Line: 10
Function: __construct
File: /home/cognextech/public_html/index.php
Line: 315
Function: require_once
Severity: 8192
Message: Creation of dynamic property Frontend::$input is deprecated
Filename: core/Controller.php
Line Number: 83
Backtrace:
File: /home/cognextech/public_html/application/controllers/Frontend.php
Line: 10
Function: __construct
File: /home/cognextech/public_html/index.php
Line: 315
Function: require_once
Severity: 8192
Message: Creation of dynamic property Frontend::$lang is deprecated
Filename: core/Controller.php
Line Number: 83
Backtrace:
File: /home/cognextech/public_html/application/controllers/Frontend.php
Line: 10
Function: __construct
File: /home/cognextech/public_html/index.php
Line: 315
Function: require_once
Severity: 8192
Message: Creation of dynamic property Frontend::$db is deprecated
Filename: core/Loader.php
Line Number: 397
Backtrace:
File: /home/cognextech/public_html/application/controllers/Frontend.php
Line: 10
Function: __construct
File: /home/cognextech/public_html/index.php
Line: 315
Function: require_once
Severity: 8192
Message: Creation of dynamic property CI_DB_mysqli_driver::$failover is deprecated
Filename: database/DB_driver.php
Line Number: 372
Backtrace:
File: /home/cognextech/public_html/application/controllers/Frontend.php
Line: 10
Function: __construct
File: /home/cognextech/public_html/index.php
Line: 315
Function: require_once
Severity: Warning
Message: ini_set(): Session ini settings cannot be changed after headers have already been sent
Filename: Session/Session.php
Line Number: 303
Backtrace:
File: /home/cognextech/public_html/application/controllers/Frontend.php
Line: 10
Function: __construct
File: /home/cognextech/public_html/index.php
Line: 315
Function: require_once
Severity: Warning
Message: session_set_cookie_params(): Session cookie parameters cannot be changed after headers have already been sent
Filename: Session/Session.php
Line Number: 328
Backtrace:
File: /home/cognextech/public_html/application/controllers/Frontend.php
Line: 10
Function: __construct
File: /home/cognextech/public_html/index.php
Line: 315
Function: require_once
Severity: Warning
Message: ini_set(): Session ini settings cannot be changed after headers have already been sent
Filename: Session/Session.php
Line Number: 355
Backtrace:
File: /home/cognextech/public_html/application/controllers/Frontend.php
Line: 10
Function: __construct
File: /home/cognextech/public_html/index.php
Line: 315
Function: require_once
Severity: Warning
Message: ini_set(): Session ini settings cannot be changed after headers have already been sent
Filename: Session/Session.php
Line Number: 365
Backtrace:
File: /home/cognextech/public_html/application/controllers/Frontend.php
Line: 10
Function: __construct
File: /home/cognextech/public_html/index.php
Line: 315
Function: require_once
Severity: Warning
Message: ini_set(): Session ini settings cannot be changed after headers have already been sent
Filename: Session/Session.php
Line Number: 366
Backtrace:
File: /home/cognextech/public_html/application/controllers/Frontend.php
Line: 10
Function: __construct
File: /home/cognextech/public_html/index.php
Line: 315
Function: require_once
Severity: Warning
Message: ini_set(): Session ini settings cannot be changed after headers have already been sent
Filename: Session/Session.php
Line Number: 367
Backtrace:
File: /home/cognextech/public_html/application/controllers/Frontend.php
Line: 10
Function: __construct
File: /home/cognextech/public_html/index.php
Line: 315
Function: require_once
Severity: Warning
Message: ini_set(): Session ini settings cannot be changed after headers have already been sent
Filename: Session/Session.php
Line Number: 368
Backtrace:
File: /home/cognextech/public_html/application/controllers/Frontend.php
Line: 10
Function: __construct
File: /home/cognextech/public_html/index.php
Line: 315
Function: require_once
Severity: Warning
Message: ini_set(): Session ini settings cannot be changed after headers have already been sent
Filename: Session/Session.php
Line Number: 426
Backtrace:
File: /home/cognextech/public_html/application/controllers/Frontend.php
Line: 10
Function: __construct
File: /home/cognextech/public_html/index.php
Line: 315
Function: require_once
Severity: Warning
Message: ini_set(): Session ini settings cannot be changed after headers have already been sent
Filename: drivers/Session_files_driver.php
Line Number: 109
Backtrace:
File: /home/cognextech/public_html/application/controllers/Frontend.php
Line: 10
Function: __construct
File: /home/cognextech/public_html/index.php
Line: 315
Function: require_once
Severity: Warning
Message: session_set_save_handler(): Session save handler cannot be changed after headers have already been sent
Filename: Session/Session.php
Line Number: 110
Backtrace:
File: /home/cognextech/public_html/application/controllers/Frontend.php
Line: 10
Function: __construct
File: /home/cognextech/public_html/index.php
Line: 315
Function: require_once
Severity: Warning
Message: session_start(): Session cannot be started after headers have already been sent
Filename: Session/Session.php
Line Number: 137
Backtrace:
File: /home/cognextech/public_html/application/controllers/Frontend.php
Line: 10
Function: __construct
File: /home/cognextech/public_html/index.php
Line: 315
Function: require_once
Severity: 8192
Message: Creation of dynamic property Frontend::$session is deprecated
Filename: core/Loader.php
Line Number: 1284
Backtrace:
File: /home/cognextech/public_html/application/controllers/Frontend.php
Line: 10
Function: __construct
File: /home/cognextech/public_html/index.php
Line: 315
Function: require_once
Severity: 8192
Message: Creation of dynamic property Frontend::$encryption is deprecated
Filename: core/Loader.php
Line Number: 1284
Backtrace:
File: /home/cognextech/public_html/application/controllers/Frontend.php
Line: 10
Function: __construct
File: /home/cognextech/public_html/index.php
Line: 315
Function: require_once
Severity: 8192
Message: Creation of dynamic property Frontend::$myemail is deprecated
Filename: core/Loader.php
Line Number: 1284
Backtrace:
File: /home/cognextech/public_html/application/controllers/Frontend.php
Line: 10
Function: __construct
File: /home/cognextech/public_html/index.php
Line: 315
Function: require_once
Severity: 8192
Message: Creation of dynamic property Frontend::$form_validation is deprecated
Filename: core/Loader.php
Line Number: 1284
Backtrace:
File: /home/cognextech/public_html/application/controllers/Frontend.php
Line: 10
Function: __construct
File: /home/cognextech/public_html/index.php
Line: 315
Function: require_once
Severity: 8192
Message: Creation of dynamic property Frontend::$page_data is deprecated
Filename: core/Loader.php
Line Number: 1284
Backtrace:
File: /home/cognextech/public_html/application/controllers/Frontend.php
Line: 10
Function: __construct
File: /home/cognextech/public_html/index.php
Line: 315
Function: require_once
Severity: 8192
Message: Creation of dynamic property Frontend::$message is deprecated
Filename: core/Loader.php
Line Number: 1284
Backtrace:
File: /home/cognextech/public_html/application/controllers/Frontend.php
Line: 10
Function: __construct
File: /home/cognextech/public_html/index.php
Line: 315
Function: require_once
Severity: 8192
Message: Creation of dynamic property Frontend::$Category_model is deprecated
Filename: core/Loader.php
Line Number: 359
Backtrace:
File: /home/cognextech/public_html/application/controllers/Frontend.php
Line: 10
Function: __construct
File: /home/cognextech/public_html/index.php
Line: 315
Function: require_once
Severity: 8192
Message: Creation of dynamic property Frontend::$Partners_model is deprecated
Filename: core/Loader.php
Line Number: 359
Backtrace:
File: /home/cognextech/public_html/application/controllers/Frontend.php
Line: 10
Function: __construct
File: /home/cognextech/public_html/index.php
Line: 315
Function: require_once
Severity: 8192
Message: Creation of dynamic property Frontend::$Testimonial_model is deprecated
Filename: core/Loader.php
Line Number: 359
Backtrace:
File: /home/cognextech/public_html/application/controllers/Frontend.php
Line: 10
Function: __construct
File: /home/cognextech/public_html/index.php
Line: 315
Function: require_once
Severity: 8192
Message: Creation of dynamic property Frontend::$Course_details_model is deprecated
Filename: core/Loader.php
Line Number: 359
Backtrace:
File: /home/cognextech/public_html/application/controllers/Frontend.php
Line: 10
Function: __construct
File: /home/cognextech/public_html/index.php
Line: 315
Function: require_once
Severity: 8192
Message: Creation of dynamic property Frontend::$Certificate_model is deprecated
Filename: core/Loader.php
Line Number: 359
Backtrace:
File: /home/cognextech/public_html/application/controllers/Frontend.php
Line: 10
Function: __construct
File: /home/cognextech/public_html/index.php
Line: 315
Function: require_once
Severity: 8192
Message: Creation of dynamic property Frontend::$Certified_person_model is deprecated
Filename: core/Loader.php
Line Number: 359
Backtrace:
File: /home/cognextech/public_html/application/controllers/Frontend.php
Line: 10
Function: __construct
File: /home/cognextech/public_html/index.php
Line: 315
Function: require_once
Severity: 8192
Message: Creation of dynamic property Frontend::$Gallery_model is deprecated
Filename: core/Loader.php
Line Number: 359
Backtrace:
File: /home/cognextech/public_html/application/controllers/Frontend.php
Line: 10
Function: __construct
File: /home/cognextech/public_html/index.php
Line: 315
Function: require_once
Severity: 8192
Message: Creation of dynamic property Frontend::$Contact_model is deprecated
Filename: core/Loader.php
Line Number: 359
Backtrace:
File: /home/cognextech/public_html/application/controllers/Frontend.php
Line: 10
Function: __construct
File: /home/cognextech/public_html/index.php
Line: 315
Function: require_once
Severity: 8192
Message: Creation of dynamic property Frontend::$Business_model is deprecated
Filename: core/Loader.php
Line Number: 359
Backtrace:
File: /home/cognextech/public_html/application/controllers/Frontend.php
Line: 10
Function: __construct
File: /home/cognextech/public_html/index.php
Line: 315
Function: require_once
Severity: 8192
Message: Creation of dynamic property Frontend::$Individual_model is deprecated
Filename: core/Loader.php
Line Number: 359
Backtrace:
File: /home/cognextech/public_html/application/controllers/Frontend.php
Line: 10
Function: __construct
File: /home/cognextech/public_html/index.php
Line: 315
Function: require_once
Severity: 8192
Message: Creation of dynamic property Frontend::$Payment_model is deprecated
Filename: core/Loader.php
Line Number: 359
Backtrace:
File: /home/cognextech/public_html/application/controllers/Frontend.php
Line: 10
Function: __construct
File: /home/cognextech/public_html/index.php
Line: 315
Function: require_once
Severity: 8192
Message: Creation of dynamic property Frontend::$Paydirect_model is deprecated
Filename: core/Loader.php
Line Number: 359
Backtrace:
File: /home/cognextech/public_html/application/controllers/Frontend.php
Line: 10
Function: __construct
File: /home/cognextech/public_html/index.php
Line: 315
Function: require_once
Severity: 8192
Message: Creation of dynamic property Frontend::$Blog_model is deprecated
Filename: core/Loader.php
Line Number: 359
Backtrace:
File: /home/cognextech/public_html/application/controllers/Frontend.php
Line: 10
Function: __construct
File: /home/cognextech/public_html/index.php
Line: 315
Function: require_once
Severity: 8192
Message: Creation of dynamic property Frontend::$Comments_model is deprecated
Filename: core/Loader.php
Line Number: 359
Backtrace:
File: /home/cognextech/public_html/application/controllers/Frontend.php
Line: 10
Function: __construct
File: /home/cognextech/public_html/index.php
Line: 315
Function: require_once
Severity: 8192
Message: Creation of dynamic property Frontend::$Registration_model is deprecated
Filename: core/Loader.php
Line Number: 359
Backtrace:
File: /home/cognextech/public_html/application/controllers/Frontend.php
Line: 10
Function: __construct
File: /home/cognextech/public_html/index.php
Line: 315
Function: require_once
Severity: 8192
Message: Creation of dynamic property Frontend::$Course_Registration is deprecated
Filename: core/Loader.php
Line Number: 359
Backtrace:
File: /home/cognextech/public_html/application/controllers/Frontend.php
Line: 10
Function: __construct
File: /home/cognextech/public_html/index.php
Line: 315
Function: require_once
Severity: 8192
Message: Creation of dynamic property CI_Loader::$load is deprecated
Filename: core/Loader.php
Line Number: 932
Backtrace:
File: /home/cognextech/public_html/application/controllers/Frontend.php
Line: 325
Function: view
File: /home/cognextech/public_html/index.php
Line: 315
Function: require_once
Severity: 8192
Message: Creation of dynamic property CI_Loader::$benchmark is deprecated
Filename: core/Loader.php
Line Number: 932
Backtrace:
File: /home/cognextech/public_html/application/controllers/Frontend.php
Line: 325
Function: view
File: /home/cognextech/public_html/index.php
Line: 315
Function: require_once
Severity: 8192
Message: Creation of dynamic property CI_Loader::$hooks is deprecated
Filename: core/Loader.php
Line Number: 932
Backtrace:
File: /home/cognextech/public_html/application/controllers/Frontend.php
Line: 325
Function: view
File: /home/cognextech/public_html/index.php
Line: 315
Function: require_once
Severity: 8192
Message: Creation of dynamic property CI_Loader::$config is deprecated
Filename: core/Loader.php
Line Number: 932
Backtrace:
File: /home/cognextech/public_html/application/controllers/Frontend.php
Line: 325
Function: view
File: /home/cognextech/public_html/index.php
Line: 315
Function: require_once
Severity: 8192
Message: Creation of dynamic property CI_Loader::$log is deprecated
Filename: core/Loader.php
Line Number: 932
Backtrace:
File: /home/cognextech/public_html/application/controllers/Frontend.php
Line: 325
Function: view
File: /home/cognextech/public_html/index.php
Line: 315
Function: require_once
Severity: 8192
Message: Creation of dynamic property CI_Loader::$utf8 is deprecated
Filename: core/Loader.php
Line Number: 932
Backtrace:
File: /home/cognextech/public_html/application/controllers/Frontend.php
Line: 325
Function: view
File: /home/cognextech/public_html/index.php
Line: 315
Function: require_once
Severity: 8192
Message: Creation of dynamic property CI_Loader::$uri is deprecated
Filename: core/Loader.php
Line Number: 932
Backtrace:
File: /home/cognextech/public_html/application/controllers/Frontend.php
Line: 325
Function: view
File: /home/cognextech/public_html/index.php
Line: 315
Function: require_once
Severity: 8192
Message: Creation of dynamic property CI_Loader::$exceptions is deprecated
Filename: core/Loader.php
Line Number: 932
Backtrace:
File: /home/cognextech/public_html/application/controllers/Frontend.php
Line: 325
Function: view
File: /home/cognextech/public_html/index.php
Line: 315
Function: require_once
Severity: 8192
Message: Creation of dynamic property CI_Loader::$router is deprecated
Filename: core/Loader.php
Line Number: 932
Backtrace:
File: /home/cognextech/public_html/application/controllers/Frontend.php
Line: 325
Function: view
File: /home/cognextech/public_html/index.php
Line: 315
Function: require_once
Severity: 8192
Message: Creation of dynamic property CI_Loader::$output is deprecated
Filename: core/Loader.php
Line Number: 932
Backtrace:
File: /home/cognextech/public_html/application/controllers/Frontend.php
Line: 325
Function: view
File: /home/cognextech/public_html/index.php
Line: 315
Function: require_once
Severity: 8192
Message: Creation of dynamic property CI_Loader::$security is deprecated
Filename: core/Loader.php
Line Number: 932
Backtrace:
File: /home/cognextech/public_html/application/controllers/Frontend.php
Line: 325
Function: view
File: /home/cognextech/public_html/index.php
Line: 315
Function: require_once
Severity: 8192
Message: Creation of dynamic property CI_Loader::$input is deprecated
Filename: core/Loader.php
Line Number: 932
Backtrace:
File: /home/cognextech/public_html/application/controllers/Frontend.php
Line: 325
Function: view
File: /home/cognextech/public_html/index.php
Line: 315
Function: require_once
Severity: 8192
Message: Creation of dynamic property CI_Loader::$lang is deprecated
Filename: core/Loader.php
Line Number: 932
Backtrace:
File: /home/cognextech/public_html/application/controllers/Frontend.php
Line: 325
Function: view
File: /home/cognextech/public_html/index.php
Line: 315
Function: require_once
Severity: 8192
Message: Creation of dynamic property CI_Loader::$db is deprecated
Filename: core/Loader.php
Line Number: 932
Backtrace:
File: /home/cognextech/public_html/application/controllers/Frontend.php
Line: 325
Function: view
File: /home/cognextech/public_html/index.php
Line: 315
Function: require_once
Severity: 8192
Message: Creation of dynamic property CI_Loader::$session is deprecated
Filename: core/Loader.php
Line Number: 932
Backtrace:
File: /home/cognextech/public_html/application/controllers/Frontend.php
Line: 325
Function: view
File: /home/cognextech/public_html/index.php
Line: 315
Function: require_once
Severity: 8192
Message: Creation of dynamic property CI_Loader::$encryption is deprecated
Filename: core/Loader.php
Line Number: 932
Backtrace:
File: /home/cognextech/public_html/application/controllers/Frontend.php
Line: 325
Function: view
File: /home/cognextech/public_html/index.php
Line: 315
Function: require_once
Severity: 8192
Message: Creation of dynamic property CI_Loader::$myemail is deprecated
Filename: core/Loader.php
Line Number: 932
Backtrace:
File: /home/cognextech/public_html/application/controllers/Frontend.php
Line: 325
Function: view
File: /home/cognextech/public_html/index.php
Line: 315
Function: require_once
Severity: 8192
Message: Creation of dynamic property CI_Loader::$form_validation is deprecated
Filename: core/Loader.php
Line Number: 932
Backtrace:
File: /home/cognextech/public_html/application/controllers/Frontend.php
Line: 325
Function: view
File: /home/cognextech/public_html/index.php
Line: 315
Function: require_once
Severity: 8192
Message: Creation of dynamic property CI_Loader::$page_data is deprecated
Filename: core/Loader.php
Line Number: 932
Backtrace:
File: /home/cognextech/public_html/application/controllers/Frontend.php
Line: 325
Function: view
File: /home/cognextech/public_html/index.php
Line: 315
Function: require_once
Severity: 8192
Message: Creation of dynamic property CI_Loader::$message is deprecated
Filename: core/Loader.php
Line Number: 932
Backtrace:
File: /home/cognextech/public_html/application/controllers/Frontend.php
Line: 325
Function: view
File: /home/cognextech/public_html/index.php
Line: 315
Function: require_once
Severity: 8192
Message: Creation of dynamic property CI_Loader::$Category_model is deprecated
Filename: core/Loader.php
Line Number: 932
Backtrace:
File: /home/cognextech/public_html/application/controllers/Frontend.php
Line: 325
Function: view
File: /home/cognextech/public_html/index.php
Line: 315
Function: require_once
Severity: 8192
Message: Creation of dynamic property CI_Loader::$Partners_model is deprecated
Filename: core/Loader.php
Line Number: 932
Backtrace:
File: /home/cognextech/public_html/application/controllers/Frontend.php
Line: 325
Function: view
File: /home/cognextech/public_html/index.php
Line: 315
Function: require_once
Severity: 8192
Message: Creation of dynamic property CI_Loader::$Testimonial_model is deprecated
Filename: core/Loader.php
Line Number: 932
Backtrace:
File: /home/cognextech/public_html/application/controllers/Frontend.php
Line: 325
Function: view
File: /home/cognextech/public_html/index.php
Line: 315
Function: require_once
Severity: 8192
Message: Creation of dynamic property CI_Loader::$Course_details_model is deprecated
Filename: core/Loader.php
Line Number: 932
Backtrace:
File: /home/cognextech/public_html/application/controllers/Frontend.php
Line: 325
Function: view
File: /home/cognextech/public_html/index.php
Line: 315
Function: require_once
Severity: 8192
Message: Creation of dynamic property CI_Loader::$Certificate_model is deprecated
Filename: core/Loader.php
Line Number: 932
Backtrace:
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Why ITIL ST ?
It is of great significance that enterprises focus on service management practices that contribute to the greater demand of producing the complete IT services in the ever changing economic and market place. Information Technology Infrastructure Library (ITIL)® is a globally-recognised service management framework that revolutionize IT services that are aligned to attain high levels of business performance.
ITIL Service Transition is an intermediate-level certification is of the utmost credential across the world. The knowledge of the Service Transition module helps to: align new services with organisational requirements and business operations; plan and manage resources to package, build, test and deploy a successful release; ensure the service can be managed and supported in accordance with organisation's requirement.
ITIL ST course objectives?
After the completion of your ITIL ST training, you will yield complete understanding of:
Service Transition principles, purpose, and objectives
How process in Service Transition interact with other processes of service lifecycle
Roles and responsibilities within ITIL Service Transition
Measuring ITIL Service Transition, and more
Who could take up this course?
The main target group for the ITIL Intermediate qualification Service Transition Certificate includes, but is not restricted to:
• Chief Information Officers (CIOs)
• Chief Technology Officers (CTOs)
• Managers
• Supervisory Staff
• Team Leaders
• Service Designers
• IT architects/Planners/Consultant/Audit Managers/Security Managers
• ITSM trainers involved in the ongoing management, co-ordination and integration of transition activities within the Service Lifecycle
• Individuals who require a detailed understanding of the ITIL Service Transition stage of the ITIL Service Lifecycle and how it may be implemented to enhance the quality of IT service provision within an organization
• IT professionals working within or about to enter a Service Transition environment and requiring an understanding of the concepts, processes, functions and activities involved
• Individuals who have attained the ITIL Foundation Certificate in IT Service Management and wish to advance to higher level ITIL certifications
• Individuals seeking the ITIL Expert Certification in IT Service Management for which this qualification can be one of the prerequisite modules
• Individuals seeking progress toward the ITIL Master Certificate in IT Service Management for which the ITIL Expert is a prerequisite.
What are the pre-requisites to take up ITIL INTERMIDIATE SERVICE TRANSITION Examination?
To be eligible for the ITIL Intermediate Qualification Service Operation examination, the candidate must have fulfilled the following requirements:
• At least 21 contact hours (hours of instruction, excluding breaks, with an Accredited Training Organization (ATO) or an accredited e-learning solution) for this syllabus, as part of a formal, approved training course/scheme.
• A basic IT literacy and around 2 years IT experience are highly desirable.
• Hold the ITIL Foundation Certificate in IT Service Management (or other appropriate earlier ITIL and bridge qualifications).
| No | Lesson Title | Time |
|---|---|---|
| 1 | Service Transition principles | 2 hrs |
| 2 | Service Transition processes | 4 hrs |
| 3 | Managing people through Service Transition | 5 hrs |
| 4 | Organizing for Service Transition | 4 hrs |
| 5 | Technology Consideration | 3 hrs |
| 6 | Implementation and Improvement of Service Transition Challenges, Critical Success Factors and Risks | 4 hrs |
Eight (8) Multiple Choice Questions